Please note our NCM e-bikes are professionally assembled and you don’t need to be at home to receive it, then build it yourself. You also get the first free service on the bike. We also customize the bike in ways you won’t be able to do if you buy direct from the distributors. When you have a problem with the bike you actually have a shop you can come to to get assistance unlike a warehouse in Melbourne that can do very little to help you. Buy from a real physical shop rather than online. We have the parts and skilled staff to fix the bike if it has any electrical problems.