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EOFY is the perfect time to get your bike running properly. Book your bike or e-bike service before 30 June and get 10% off labour on approved servicing and repairs.
We work on a wide range of bicycles and e-bikes, assuming they comply with local legal standards and required parts are available.
Before bringing your bike in, get in touch so we can confirm workshop capacity and parts availability for your specific model. Prior approval is essential.
Once we've confirmed your booking, bring your bike in during business hours. Our technicians will complete the agreed servicing and repairs.
We'll notify you when your bike is ready and provide a detailed invoice. Eligible EOFY servicing and repairs receive 10% off labour before collection.
Ready to get your bike serviced by experts who care? Contact us today to discuss your needs and keep your ride running smoothly.
Book my repair15+ years serving the Sydney cycling community with professional, reliable bike repairs.
From routine maintenance and safety inspections to complex electrical repairs and custom conversion kits.
Transparent policies, clear communication, and a commitment to quality workmanship.
Important Policies
& Information
Collection Window
Due to limited workshop space, bikes must be picked up within 24 hours of notification. Bikes left beyond this period will incur a $25 daily storage fee to cover the reserved space. If you cannot collect in person, you may arrange for a courier or nominate a friend to pick up on your behalf.
Drop-Off Approval & Fees
Please do not bring your bike to our workshop unless explicitly instructed by our team. Priority servicing is reserved for our customers and bikes purchased through Sydney Electric Bikes. Bikes from other sources may face longer wait times or limited parts availability. A $30 booking fee applies upon drop-off.
Terms & Conditions
All customers leaving their bike with us must agree to our workshop terms and policies. We service e-bikes with motors up to 500 watts across most major brands. Each bike undergoes a comprehensive 10-point safety inspection upon arrival. Any safety-critical repairs identified will require your approval before proceeding.
Parts Policy
We supply and install parts but do not sell or post parts independently.
Pricing & Repairs
Our labor rate is $149 per hour, billed in 15-minute increments ($37.25 blocks). We do not provide fixed quotes, as electrical repairs can vary significantly in complexity. For electrical repairs on bikes or batteries not originally purchased from us, a $100 upfront deposit is required. While we strive to successfully repair your bike or battery, we cannot guarantee all issues will be resolved. Please note this deposit is non-refundable if the repair is unsuccessful.
E-bikes not being serviced
Please note that we are unable to service BH-powered e-bikes, Gocycle e-bikes, or any e-bike equipped with the Impulse drive system, including Focus models.
Unfortunately, replacement parts and manufacturer support for these systems are no longer available in Australia. As a result, we are unable to source the necessary components required to carry out repairs or diagnostics.
We apologise for any inconvenience this may cause and recommend contacting the manufacturer directly should you require further assistance.