Privacy Page

Sydney eBike Rentals
Effective Date: 20th October 2025

Sydney eBike Rentals (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit sydneyebikerentals.com.au or contact us via info@sydneyebikerentals.com.au.

1. Information We Collect

We may collect the following types of information:

Personal Information: name, email address, phone number, billing address, delivery address, and payment details when you make a booking or purchase.
Rental/Service Information: bike rental details, booking preferences, service requests.
Technical Information: IP address, browser type, operating system, and usage data through cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

Process and manage bookings, rentals, and purchases.
Respond to enquiries and provide customer support.
Send booking confirmations, updates, and relevant service information.
Improve our website, products, and services.
Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties when necessary to:

Process payments (e.g., payment gateways).
Deliver products or rental services.
Provide IT, hosting, or analytics services.
Comply with legal requirements or requests.

4. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of electronic storage is completely secure.

5. Cookies & Analytics

Our website may use cookies and third-party analytics services (such as Google Analytics) to understand how visitors use our site. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections if your information is inaccurate or incomplete.
Opt out of marketing communications at any time.

Requests can be made by contacting us at info@sydneyebikerentals.com.au.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Sydney eBike Rentals
Email: info@sydneyebikerentals.com.au