We accept returns within 7 days of the original purchase. (Conditions Apply)
 All items must in new condition with the original packaging.
 Online purchases may be returned to any Sydney Ebike Rentals shops.
 Returns for all purchases require the original receipt.
 Refunds are processed using the original payment method.
 Online refunds are processed within 2  business days of approval.
 Refunds may take 7business days after processing to appear back in your bank account or credit card.
 In-store cash refunds are processed via direct deposit. Valid ID is required.